Much of the job is responding to inbound phone calls. High performers also demonstrate solid knowledge of the financial products and services offered by Wells Fargo including home equity loans, Certificates of Deposit, savings and other types of accounts as well as insurance offerings. We provide our Online Customer Service Representatives with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Representatives career growth. Our successful Representatives demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history.
They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment. Our Online Customer Service Representatives play a critical role in our customers lives; therefore, predictable and reliable attendance is an essential function of the position. ******************************************************************* * * * Currently Hiring for Our Class Starting on 11/12/2013* * * ******************************************************************* - 7 weeks paid training (Monday-Friday) *Training schedule 8:30am-5:00pm - Schedules offered after training will include a Saturday or Sunday plus 1 weekday off (must be available to work 1 weekend day per week).
Schedules offered after training will be 3:30pm - 12:00am. This shift qualifies for a 15% shift differential pay. - Pay Range: $12.40 - $13.56/hour based on experience. *Quarterly incentives are available.15% Shift Differential for current schedule offered.Wells Fargo - 12 hours ago - save job - block
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